Booking Policy

These terms and conditions apply to all members of the holiday party staying the Château de Meouilles.

1. A security deposit of €2000 is payable for the proposed holiday period at a minimum 1 day before the scheduled stay. It is returned in full 3 days after the end of the scheduled stay if nothing was damaged by the holiday party.

2.     At time of booking, 30% of the agreed rental fees are due. The balance of the rental is due not less than 60 days prior to the start of the holiday unless late booking conditions have been agreed. Failure to pay the deposit in full will constitute a cancellation of the holiday by the holidaymaker. Reminders are not issued. Security deposits will be refunded only after the owner or his representative ensure that no damage has been caused to the rented property

3.     Cancellation of the booking by the holidaymaker should be made in writing. If reason for the cancellation is illness or other extreme unavoidable cause, the owner will repay, excluding the deposit the following amounts:

                          i.      29 to 56 days before the holiday date – 50% of rental

                         ii.      15 to 28 days before the holiday date – 25% of rental

                        iii.      0 to 14 days before holiday date – 10% of rental

                        iv.      Where there is no qualifying reason for a refund, no refund will be made. The
                                  owner of the accommodation will, however, allow deposits to be carried
                                  forward against suitable alternative dates if these can be arranged.

4.     The owner, or his representative, is entitled to ask the holidaymaker to leave the property without any refund if in his opinion the behaviour of the holidaymaker and/or the holidaymaker’s party is unacceptable.

5.     Whilst every care is taken to provide an accurate description of the property, from time to time there may be alterations made. The holidaymaker must accept that no refunds are available for such discrepancies.

6.     The owner will endeavour to make sure the stated property is available for the dates contracted. In the event, however, for instance, of fire or flood damage, and the property not being available the holidaymaker is entitled to a full refund.

7.     The number of persons using the property must not exceed the numbers agreed and the owner cannot accept more people than the maximum number advertised. If it is found that more people than agreed are using the property, this will be considered a breach of contract and the holidaymakers will be asked to leave immediately without any refund.

8.     Arrival time should be no earlier than 4:00pm on the start date and the holiday accommodation should be vacated by 10:00 am on the departure date. It is the responsibility of the holidaymaker to arrange key collection at least 48 hours before the arrival date. The owner cannot be held responsible for any changes in travel arrangements which are beyond his control.

9.     The holidaymaker should keep the holiday property and all furniture, fittings and effects in the same state of repair and condition as at the commencement of the holiday. The property should also be left in the same state of cleanliness and general order in which it was found. The owner will be entitled to make an additional charge if this is not the case. The holidaymaker will be responsible for all damage or loss of contents during the occupation and is also responsible for paying appropriate compensation to the property owner. Where holidaymakers abuse the property they will be responsible for making full restitution for the damage 

10.   It is the owner’s utmost concern that the holidaymaker has a pleasant stay. It is up to the holidaymaker to make any problem known to the owner immediately it becomes apparent so that the owner has an opportunity to correct the situation. Unless this procedure is followed no claim can be accepted. It also must be accepted by the holidaymaker that there are times when professionals cannot immediately be found to rectify a problem. The owner will, however, do his best to rectify problems as soon as is reasonably possible.

11. Should the holidaymaker not wish to  accept the above terms and conditions, he/she should write to the owner      within two weeks of the deposit being paid in which case a full refund      will be made. If such a request is not made within two weeks it will be      deemed that the holidaymaker has accepted the above terms and conditions.

12. The pool is only available for use between the 1st of June until the 30th of September. The Hot Tub is available from 1st of May until 30th of September. All other amenities are available all year round.